How can I update my subscription and payment information through the customer portal?

The recent update added a customer portal to our system. This portal is connected with our partner Stripe. In this article we will explain how you can change or cancel your subscription or update payment details through our customer portal.

Part 1: Find the customer portal

1. Click on _menu_

FAQ customer portal

2. Click on _settings_

FAQ customer portal 2

3. Click on _Subscriptions_

FAQ Customer portal 3

4.  Click on _Open Customer Portal_

FAQ customer portal 4

5. Click on _Ok_ to be redirected to the customer portal

FAQ customer protal 5

Part 2: Changing subscription plan

1. Click on _Update plan_

FAQ customer portal 6

  1. Click on _ Yearly_ or click on _Monthly_

FAQ customer portal 7

Part 3: Adding a payment method

1. Follow the steps from part 1
2. Click on _Add payment method_

FAQ customer portal 10

3. Fill in your card information
4. Click on _Add_

FAQ customer portal 8

Part 4: Cancel subscription

1. Follow the steps from part 1
2. Click on _Cancel plan_

FAQ customer portal 9