How do I set up a voucher / coupon?

This article will explain step by step how you can set up a voucher or coupon for your clients to use. Vouchers can be created to offer a fixed amount or percentage discount for your clients on bookings

Different voucher types

There are 2 types of vouchers available

  • Regular voucher
    These vouchers are individual vouchers that have 1 specific discount code. They can be set for a specific period and the number of times they can be used can also be set as well
    ExampleDiscount voucher for a birthday
  • For All (One time use per client)
    This voucher code can be used for a specific period. The code can also only be used once per client.
    ExampleDiscount code that can be used during the Christmas period for a 10% discount

Creating a voucher

1. Click on _Menu_
2. Click on _Settings_

FAQ Vouchers aanmaken
3. Click on _Vouchers_
4. Click on _ New_

FAQ Vouchers aanmaken 2

Regular voucher

5. Fill in your vouchers name For example Birthday voucher
6. Select   _Regular_
7. A voucher code will automatically generate; this code can be changed if needed but keep in mind that code needs to be unique
8. Fill in a description for your clients; this way, they’ll know the reason for the voucher.
9. Choose between two different discounts

- Amount (This is a fixed amount for example 10 USD)

- Percentage (This is a percentage discount based on the appointment type price)


10. Select when the voucher is valid

- start date (From this date the voucher can be used to make a booking)

- Active (By unchecking, this voucher becomes inactive immediately)

- Valid (Choose between a specific date or indefinite)

Example:

A birthday voucher with a start date of June 1st and an end date of July 1st can be used to make a booking during this period. 

They can make bookings outside of this period as long as they make the actual booking during this period

The client can make a booking on June 12th for August 1st

11. Select if the usage is unlimited or a specific amount of times. 
12. If the usage is limited, select the number of times the voucher can be used. (This goes for this specific voucher code)
13. Click on _save_

You can email a physical voucher to your client to print. To see how, check the following article:

FAQ Vouchers aanmaken 3

For all (One time use per client)

14. Fill in your voucher name. For example Christmas discount
15. Select _ For all_
16. A voucher code will automatically generate; this code can be changed if needed but keep in mind that code needs to be unique. For example CHRISTMAS20
17. Fill in a description for your clients. This way they’ll know the reason for the voucher.
18. Choose between two different discounts

- Amount (This is a fixed amount for example 10 USD)

- Percentage (This is a percentage discount based on the appointment type price)


19. Select when the voucher is valid

- start date (From this date the voucher can be used to make a booking)

- Active (By unchecking, this voucher becomes inactive immediately)

- Valid (Choose between a specific date or indefinite)

Example:

A voucher with a start date of June 1st and an end date of July 1st can be used to make a booking during this period. 

They can make bookings outside of this period as long as they make the actual booking during this period

The client can make a booking on June 12th for August 1st

20. Click on _Save_

FAQ Vouchers aanmaken 4

You can email a physical voucher to your client to print. To see how check the following article: How can I share vouchers with my clients